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The interviews are over and a job offer
is on the table for consideration. Congratulations! You have arrived. If the offer
is everything you hoped for and more, then there is little to do at this
point but accept and move onto the opportunity presented you.
If there are a few points of concern regarding any part of the offer, then a
negotiation (or counter offer) about the points may be called for.
We are also going to discuss what might be done if a counter offer is
presented by your current employer.
Tendering notice to your current employer is
not an easy task to perform. There are a variety of responses which
inevitably follows notification of your leaving. The counter offer is
of a particular challenge to the Candidate when a graceful exit is desired.
This enticement by your current employer is an attempt to coerce you from
leaving by offering more salary, benefits and or other encouragements.
These dissuasion techniques have become common place in recent years.
Below are a few tools which may aid in contending with your current employer
as you transition into your new job.
The Offer
Are You
Prepared To Negotiate?
Is The Offer Initial Or
Final?
Evaluating
Your Total Package
Evaluating
Your Package Benefits
Items Of
Negotiation
Turning Unacceptable Into Acceptable
Salary Negotiation
Counter Offer From You
Current Job
The Offer
Are You Prepared To Negotiate? - You
can only be prepared to negotiate if an initial offer has been made.
Most initial offers are just that, initial. Very few companies issue
final offers initially. Until that time, posing questions about the
particulars are considered bad form. We'll assume you have just received an
offer at this point. So, let us begin.
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Is The Offer Initial Or Final?
- With
the job offer presented, you will first need to determine if it is acceptable.
While in the preliminary stages of the offering, you will also need to
determine if the offer is in fact only an initial offer and not a final
offer. If it is final and not what you thought it would/should be,
then you may need to choose another direction to go with your career.
Additionally, it is important to determine who is making the final decision
on the offer to you and its total package. Typically, it is the Hiring
Manager or Supervisor of the available position. Hiring authorization
can originate from a level above the Hiring Manager or Supervisor. There may
even be input from the Director of Human Resources. Usually they are
present for input and not fine details of the total package offering. What
is most important to note here is who the decision maker is. At this
point, they are going to be willing to share with you who the decision maker
truly is. It is now in their best interests to answer all your
questions. They have made you an offer because they need YOU to
fill a vacancy in their organization.
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Evaluating Your Total Package
- Money
is undoubtedly one of the first and most important aspects of an offering, but
is not the only issue of consideration. The total package offered is
typically comprised of: compensation, benefits, incentives, perks, vacation,
paid time off, etc. A mistake that is common to evaluating a job off
is to look exclusively at the monetary portion of the offering to
determine its acceptability, while neglecting the remainder.
We would strongly suggest consideration of your offering package in its
entirety. "What does it profit a man to
gain the world but lose his soul?" What will be the quality of my life
if I make a fabulous salary but never have the time to enjoy it?
Quality of life is another important piece of the puzzle. What if you become
sick, disabled or die? These are other concerns you should make room
for as you determine what is acceptable as a total package offering.
Ask as many questions needed to satisfy your concerns before you accept.
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Evaluating Your Package Benefits
- Benefits
are largely considered to be the "insurance" portion of the total package.
There is much more to take into account. Below are a few benefits which are
standard for many companies. Ensure you pose pertinent questions about
these benefits such as:
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Vacation - How how many days are allowed in your first year?
When do they begin accumulating? When can they be used?
How many days are allowed in following years? What is the maximum
number of days one can accumulate?
-
Holidays - Currently, there are six standard holidays that nearly
every company provides for: Christmas Day, New Years Day, Memorial
Day, Independence Day, Labor Day and Thanksgiving Day. Does this
company also provide for the day after Thanksgiving? What about
other holidays such as: Presidents' Day, St. Patrick's Day and Martin
Luther King Day? It is important you understand what holidays
are covered so that you will not inadvertently utilized a vacation day on
a holiday you had no real intention of celebrating.
-
Sick and Personal Days - Many companies are beginning to
gravitate away from providing formal sick days. This can sometimes
encourage bad employees to take advantage of the paid days off when they
are unneeded. Personal Days are coming to the forefront of
some companies. Personal Days are governed by the company's policies
regarding its definition.
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Insurance
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General Coverage Plans - Determine the cost of these
plans. How are they deducted from your pay check? What is
the scope of their coverage? Are family members covered in the
plan? When does the coverage begin? Is there a deductible?
Are there any restrictions, exclusions or black out dates? Explain
your life position to the HR Department to determine if this plan is
right for you.
-
Medical Insurance Plans - What type of plan is it: HMO, PPO,
etc.? What is covered by the policy? Who is covered by the
policy? What if any are the co-pays? What if any are
exclusions?
-
Dental Insurance - What is covered by this policy? What
is the highest annual financial cap placed on this insurance vehicle?
What is considered an exclusion? What services are provided for
free: exams, X-rays, cleanings, etc.? Who is covered by this
policy? Are there annual minimums?
-
Optical/Eye Care Insurance - What expenses are covered?
What are the deductibles? What are the annual financial caps
placed on this insurance vehicle? Does this policy cover: eye
exams, contact lenses, eye glasses, surgery?
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Life Insurance - Although most don't put too much energy or
thought into their deaths, they should. It is something we all
must do and something we cannot predict when it will come for us.
This is something you do for your loved ones. Is a term policy
appropriate for you right now or is whole life the right choice?
Is a variable life insurance vehicle right for you? Does your
company provide assistance or incentives for purchasing life insurance?
What is the dollar pay out? How much do I need?
-
Disability Insurance - This is another one of those insurance
programs that most people think is for the "other guy". "That
won't ever happen to me." It can happen and does to people
everyday. You should check on what types of disability coverage is
provided by your employer and or what types you might need for your own
adequate coverage.
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Accidental Death Insurance - Unfortunately, if you were to die in
some incredible manor, some companies may pay out more upon your death.
Does your company pay if you are accidentally killed on the job?
Check into your company's coverage. It is a personal choice to add
more coverage.
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401(k) Plans - Your company's 401(k) plan can aid in building a
tax-deferred retirement. Does your company provide matching amounts?
What is the maximum you can contribute annually? How long do you
need to work with your company before you become vested?
-
Pension Plans - This is an important consideration for your later
years. This is an amount that is put away for you by your company,
which accumulates over the years until your retirement. Many
companies have been cutting back on this benefit.
-
Profit Sharing - The amount of profit sharing provided is at the
discretion of the company and is many times provided at a rate "up to" a
predetermined amount. Ensure you read the fine print on the
company's policies of this particular program. From company to company, the terms
can vary greatly. One thing to consider is the nature of this
benefit. It is based on the company's actually profitability.
Projected profits are like eggs that have yet to be hatched. You cannot
count on them until they are in fact there to be enumerated. So to
it is with profit sharing.
-
Stock Options/Employee Stock Option Plans - While different from
true stock options, it provides the employee the advantage of buying
company stock at a discount from the market value. Although varied,
typical discounts are in the 10% to 15% range. Most will also allow
you to reinvest your dividends commission-free to purchase more company
shares. It is an attractive benefit. This provides you the
opportunity to watch your money grow as the company and your career
follows suit.
-
Parking Reimbursement - This is a valued benefit in large
metropolitan markets. It is many times overlooked. At a
typical rate between $50.00 and $150.00 a month, this translates into a
$600.00 to $1,800.00 annual savings.
-
Expense Reimbursement - It is standard that companies will pay
you for direct business-related costs that you incurred while on duty.
It is important to remember that each company possesses differing policies
governing this benefit. Ensure you are well acquainted with the
terms of this benefit. A misunderstanding in what or how much
is covered will cost you...literally!
-
Tuition Reimbursement - This can be a great cost
savings if you are pursuing a degree while working with your company.
Each company's compensation plan and terms of pay out are determined by
internal policies. Ensure you are completely acquainted with those
policies so that a misunderstanding does not lead to any added
expenditures for you.
-
Fitness Clubs - A growing trend of benefits offered is in the
area of fitness. Everyone benefits by a healthy employee. A
reduced rate or membership provided is now common place in corporate
America. Larger companies many times provide for their employees
with an on-site gymnasium.
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Child Day Care - More are making room for non-traditional family
models in the work place. Dependent care for these employees has
been shown to increase work performance and over all job satisfaction by
many single parent families in the work force. It only makes sense.
If a person could drop off their child at the beginning of the day
downstairs and pick them up on the way out the door at the end of the day,
then a family could continue to thrive while a worker is satisfied with the dual
role in this new work environment. It helps the family, which in
turn helps the employee. The employer benefits from improved
productivity.
-
Overtime and Comp Time - Typically, salaried employees are not
paid overtime. However, some companies will compensate for time
above and beyond an expected standard. This compensation can take the form
of bonus pay, extra paid time off, additional vacation time and the like.
Ensure you familiarized yourself with the company's policies on this
benefit.
Items Of Negotiation
- If
the initial offer has been tendered and a few items are little less than
desirable, then you have options. You will need to determine what will
make the offer acceptable. Try to remember that money is not
everything. The offer can be restructured to include benefits that can
make the offer very appealing.
There are many items which are subject to negotiation.
It is advisable that salary is the first issue which should be resolved. Keep in
mind that if you are asking for $75,000.00 or $120,000.00 and are
offered a few thousand less, then you need to determine if this is
acceptable. If there are other compensations that can be offered to
bridge the gap between what you are needing and what is offered, then what would you
accept from them in compensation? What would it be? Every persons
desires and circumstances are different. We offer a few suggestions you
may employ as a part of a negotiation of the initial offer.
Financial
Benefit Based
Career Based
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Turning Unacceptable Into
Acceptable - To Begin with, it must be determined if the offer is
truly unacceptable and why. In addition, you must formulate your
counter offer
and propose it to the Hiring Authority. If the negotiated offer is
sound, then the Hiring Authority will seriously consider it.
One quick method is to list the Pro's and Con's of the initial offer.
This will usually and clearly demonstrate whether the initial offer is truly
unacceptable or acceptable. If it is unacceptable, then it should be
evident how far off the mark it is.
If you now have determined the
initial offer is unacceptable, you will need to formulate a counter offer.
It is important that you write down the reasons why the initial offer was
unacceptable. This helps to stay on track. If you develop an
ridiculous counter offer, then it will likely be dismissed by the Hiring
Authority along with your Candidacy and initial job offer.
Take a look at the "Items of Negotiation" and "Evaluating
Your Benefits Package". Make an earnest attempt to reconcile your
needs with the initial job offer. There are plenty of options
available to bridge the gap. Remember, if this future job is still
something of great interest to you, then a compromise can be formulated.
Now that a negotiated offer to present to the Hiring Authority
has been
formulated, how do you proceed? You must communicate in no uncertain
terms your feelings of the initial offer and present the counter
offer to the Hiring Authority. It is critical that you
remain positive and resolute in the certainty that a compromise can be
struck with both parties satisfied by the outcome.
There are some important issues to consider before you make this counter
offer. Please proceed carefully! It would be a shame to lose a
great job offer over a poorly handled negotiation.
-
By making a request for a
different job offer (by proposing a counter offer) or negotiating a new
offer, you risk losing the initial offer. In accordance with
contract law, if you have made a counteroffer, then this technically
invalidates the initial job offer. It is all important for you to
consider this before you proceed. However, if the initial offer is
unacceptable and you proceed with a counter offer, then you must be
prepared to accept the potential consequences.
-
Explain very clearly what you
feel is deficient about the initial offer. Do not leave out any
details.
-
Propose your counter offer.
Again, be very specific about what is deficient, why it is and what you
feel would be a fair resolution to the initial offer's deficiency.
Remember to be diplomatic throughout the counter offer.
Ensure this is everything you need for the Hiring Authority to land you
as a new employee. If the Hiring Authority meets your request and you
ask for more, then you will likely not receive another offer from this
company. Know your mind.
In addition, do not play high ball/low ball. You will like lose
your initial offer if you attempt to request an astronomical amount of money
because you felt the initial offer was way too low. This kind of "from
the hip" negotiation only annoys someone who is attempting to meet
reasonable requests.
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Salary Negotiation
- Salary
is typically the core issue of the negotiation. Remember, as we mentioned
above, a counter offer can invalidate the initial offer: especially if
the requested amount is well out of the range of consideration by the Hiring
Authority. Most successful companies work within an operational
budget. If you are requesting more money, then be prepared to
justify why your education, skill set or work experience warrant the
requested amount. Be care how you proceed in your discussion about
salary.
Always speak in terms of what you would like and not what you
demand. No one responds well to ultimatums. If you propose the
idea with an understanding that they could help you achieve a desire and not
an expectation, then they will more likely want to work with you.
One way to deescalate the circumstance is by getting the Hiring Authority
off the defensive. Ask the Hiring Authority to help establish an
acceptable range of expectations. Put them in your position. You
may wish to use these suggestions:
-
What is the salary range for the
position? For entry level as well? Have you ever paid higher
and why?
-
What are the average annual
increases provided for the position?
-
How often is the employee
evaluated for salary increase considered: annual review?
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Counter Offer From Your
Current Job - Leaving your
current job for a new one can be quite difficult. Especially if you
are held in high regard by friends, co-workers and supervisors alike, it may
not be as easy as one might think to simply step into this fantastic
opportunity you discovered through SpencerSource (sorry, shameless self promotion
:-) ). However, if the experience with your current position left much to be
desired, then it may be quite easy to step out of that environment.
Receiving a counter
offer from your current employer can be a real challenge to contend with.
Simply stated, this counter offer is meant to be an enticement for you to
stay put in your current position by promising more money, benefits,
promotion, etc. It has become common place as it is much less
expensive to keep a seasoned employee instead of training a new employee
with the hope they will deliver as brilliantly as you do.
Now that the counter
offer from your current employer has been made, what are some of the
critical concerns you might ponder? To begin with, why did you respond
to SpencerSource?
One does not place bait on a hook, cast into the ocean and not expect to
catch a fish. If you are sending out feelers for what might be out
there, then it is likely you are not happy where you are. Ask yourself
why you wanted to leave your current job. If those reasons are sound,
then throwing money at the problem is not going to change how you feel.
No matter how big the pot of gold is
offered, try to remember that a company culture is not going to change
simply because they wrote you a large check. Further, a majority of
those who accept counter offers look for other work or are terminated within
a year. Some recruiting firms have reported this to be accurate with
respect to 75% of all counter offers made by current employers.
Another point of
consideration is that of your current employer's position after the counter
offer is made. What are they going to think of you as person?
Will they feel you leveraged
them in a tight situation to pander for more money? Will they feel
your loyalty has waned? Will their trust in you be diminished?
The real question here is this: How will accepting this counter offer effect
your relationship with the current employer?
Below, we have
provided a few questions you might pose to yourself. Our greatest hope
at SpencerSource, is for
you to be happy doing what it is that you do. You may be happier
staying where you are. That is fine with us. If you are satisfied
staying put, then we can simply get on with looking for another Candidate
who would be happier with our Client Company/Employer. Our job is to
advocate for both the Candidate and Client Company/Employer. A bad fit
for you is a bad fit for us. Please consider these questions:
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Why did it take
looking for another job to enthrall my employer to pay me what I am
truly worth?
-
Is this the kind
of company I want to work for?
-
If I described
the best possible environment to work in, then would it look like my
current employer?
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What types of
repercussions should I expect from accepting this counter offer?
-
Will my future
growth in this company be stymied?
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Will my future
raises be limited?
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